Refund, Cancellation & Exchange Policy

Refund Policy:

Orders once placed cannot be cancelled, hence there will be no refunds possible. However, in case of damaged products being received, an exchange policy will apply.

Cancellation Policy:

Order once placed on shopstacc site cannot be cancelled.

Exchange:

Subject to the terms and conditions mentioned below, a product can be exchanged or returned within 2 days from the date of delivery.

Exchange Policy:

We endeavour to provide the best quality products every single time you order from us. Products can be returned for exchange by the User if they find the product in damaged condition.

Products once sold and delivered to you, shall be eligible for exchange only if the Product condition is found to be damaged, broken, faulty or different from the ordered one. You can return the Product(s)under your order, provided the Product(s) are sealed/unopened/unused and in original condition.

Products, under the following instances, cannot be accepted by us as/under Exchange:

i. damages due to mishandling of product;

ii. Products with tampered or missing labels;

iii. Products without all original packaging, including the box, if any, original invoice and all other items originally included with the Product(s) delivered.